Federal benefits systems that survive their first OIG review.

02How we work the seam

Specific practices. Specific outcomes. No platitudes.

1. Practice 01

   Outcome

   Six weeks to a queryable, governed inventory

   AI inventory as a data product

   Replace the SharePoint spreadsheet with a versioned, workflow-backed inventory mapped to underlying systems. Becomes the control plane for everything downstream — impact assessments, minimum-practice runbooks, OMB reporting.

2. Practice 02

   Outcome

   Eight weeks to one passing harness; reusable across systems

   Impact-assessment harness

   Build a runnable evaluation suite for one priority rights-impacting use case. Demographic-group breakouts, distribution-shift tests, fairness criteria named explicitly. Becomes the template for every subsequent assessment.

3. Practice 03

   Outcome

   Each minimum practice has an on-call + SLA + remediation path

   Minimum-practice runbook framework

   For each minimum practice that applies to the system, define detector, on-call, remediation SLA, and notification path. Without these four, a minimum practice is a wish — not a practice.

4. Practice 04

   Outcome

   Per-decision reconstructibility for OIG defense

   Decision-provenance retrofit

   Add append-only event-log capture for every decision touchpoint with content-addressed pointers to features, models, prompts, and retrieved documents. The bar is: any decision is replayable with the same inputs, on demand.

03Market scale

The size, growth, and obtainable share of this market.

Every benefits-decisioning segment shares the same pattern: program dollars in the hundreds of billions, services spend in the single-digit billions, modernization and detection investments compound across the program spend.